NHTSA Complaint #11113589 — 2010 DODGE JOURNEY AWD ELECTRICAL SYSTEM

Complaint Details

ODI Number	11113589
Vehicle	2010 DODGE JOURNEY AWD
Component	ELECTRICAL SYSTEM
Date of Incident	November 10, 2016
Date Filed	July 25, 2018
Mileage	91,155 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

RANDOM CRANKING ISSUE. HAS LEFT ME STRANDED SEVERAL TIMES. IT WILL CRANK AND MOVE AND AFTER I PARK SOMEWHERE AND SHUT THE VEHICLE OFF THE NEXT TIME I GET READY TO GO SOMEWHERE IT WILL NOT CRANK. STARTER, IGNITION, BATTERY, BATTERY CABLES, ALTERNATOR HAVE BEEN REPLACED. I HAVE ALSO TAKEN THE KEY TO LOCKSMITH TO MAKE SURE IT HASN'T LOST PROGRAMMING. DEALERSHIP SAYS IT CANNOT DUPLICATE PROBLEM. IT HAS LEFT ME STRANDED 18 TIMES THIS MONTH ALONE. IT RANDOMLY WILL NOT CRANK WHEN YOU TURN THE KEY. WHETHER IN MY GARAGE OR AT THE GROCERY STORE. IT WON'T RESTART UNTIL THE NEXT DAY. THIS HAS HAPPENED FOR ABOUT 2 YEARS NOW. I HAVE READ SEVERAL POSTS ON REPAIR FORUMS WHERE PEOPLE ARE HAVING THE SAME ISSUE WITH NO REMEDY FROM THE MANUFACTURE. PLEASE HELP!

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