NHTSA Complaint #11113584 — 2015 SUBARU OUTBACK

EXCESSIVE OIL CONSUMPTION BETWEEN OIL CHANGE. WHEN THE VEHICLE REACHED TO 45,000 MILES, THE LOW OIL LIGHT IS ON LESS THAN 5,000 MILES BETWEEN OIL CHANGE. IF THE DRIVER IGNORE THE WARNING AND NOT ADD OIL TO THE VEHICLE, THE ENGINE CAN BE DAMAGES. A THREE YEARS OLD VEHICLE WITH 45,000 MILES SHOULD NOT HAVE TO CHANGE OIL FREQENTLY. I SPOKE TO THE DEALER, THEY SAID THE OIL LEVEL IS NORMAL, AND OIL CONSUMPTION TEST IS NOT NEEDED. WHEN I TOOK THE CAR TO A CAR REPAIR SHOP, THEY TOLD ME THE OIL LEVEL IS LOWER THAN STANDARD BETWEEN OIL CHANGE. I ALSO CONTACTED SUBARU NORTH AMERICA, WAS TOLD THAT MY VEHICLE IS NOT COVERED BY THE CLASS ACTION SETTLEMENT, AND ONLY A VERY SMALL NUMBER OF CUSTOMERS HAVE IDENTIFIED A CONCERN ON THIS ISSUE.