NHTSA Complaint #11113561 — 2005 LEXUS ES330 ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11113561
Vehicle	2005 LEXUS ES330
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 24, 2018
Date Filed	July 25, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY CHECK ENGINE LIGHT IS ON AND WHEN THE DIGANOISED CODE CHECK IS PERFORMED "NO CODES APPEAR," BUT I DO HAVE A POWER STEERING LEAKAGE AND I HEAR THE POWER STEERING NOISE WHEN I AM TURNING AND FROM THE RECALL 11V53900 11/09/2011 ENGINE AND ENGINE COOLING ITS A HUGE PROBLEM. I CALL CUSTOMER SERVICE AND THEY WHERE NO HELP! I CALLED FOR SERVICING AND THEY STATED ON MY VIN THERE IS NO RECALL BUT ON THE NHTSA THERE POPS UP THIS RECALL SO NO COOL. I AM GOING TO WAIT UNTIL SOMETHING HAPPENS AND SUE THE HELL OUT OF LEXUS FOR REFUSING TO SERVICE MY VEHICLE AND NEGLECTING THE ISSUES WHEN I CALLED AND ALL THE CALLS ARE RECORDED. TROUBLE & HORRIBLE SERVICE I AM NOT A SATISFIED CUSTOMER. I GUESS YOU NEED TO BE IN CERTAIN FINANCIAL BRACKET TO RECEIVE EXCEPTIONAL SERVICE.

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