NHTSA Complaint #11113466 — 2017 VOLKSWAGEN PASSAT SERVICE BRAKES

Complaint Details

ODI Number	11113466
Vehicle	2017 VOLKSWAGEN PASSAT
Component	SERVICE BRAKES
Date of Incident	April 2, 2018
Date Filed	July 24, 2018
Mileage	6,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

SINCE I HAVE THIS CAR HAVING PROBLEMS VIBRATIONS I TOOK THE CAR ON VW DEALER FEW TIMES I EXPLAIN TO THEM MY CAR IS VIBRATING WHEN I APPLY THE BRAKES ALSO WHEN I CRUISE OVER 55MPH. THEY TOLD ME ALWAYS CAR IS PERFORMING TO MANUFACTURE SPECIFICATIONS SO NOW I HAVE 6500 MILES ON MY CAR I TOOK MY CAR TO DIFFERENT DEALERSHIP THEY FOUND OUT MY TIRES AR CUPPING. AND MY ROOTS ARE OUT OF ROUND AND ALIGNMENT WAS CORRECT TIRE BALANCING THEY DID FEW TIME TIRE ROATATION SO NOW I HAVE 6500 MILES ON THE CAR LESS THEN 1 YEAR OLD CAR. AND VW OF USA WE CANNOT COVER UNDER WARRANTY I REPLACE THE TIRES ON MY OWN AND THE CAR STILL VIBRATES IDK WHAT TO DO ANY FURTHER VERY DISAPPOINTED ALSO HAVING ISSUES WITH FRONT ASSIST WITH ADAPTIVE CRUISE CONTROL AND LANE ASSIST NO RESPONSE

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