NHTSA Complaint #11112987 — 2011 BMW 335I US

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11112987
Vehicle	2011 BMW 335I US
Component	ENGINE
Date of Incident	July 22, 2018
Date Filed	July 23, 2018
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW 335I US. WHEN THE VEHICLE WAS STARTED, THE "SERVICE ENGINE SOON AND LOW POWER MODE' WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (BMW OF WEST SPRINGFIELD, 1712 RIVERDALE STREET, WEST SPRINGFIELD, MA 01089) WHERE IT WAS DETERMINED THAT THE VALVE-TONIC SYSTEM FAILED AND NEEDED REPLACEMENT. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON THREE OCCASIONS FOR THE SAME FAILURE, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

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