NHTSA Complaint #11112536 — 2008 HONDA CIVIC

ENGINE BLOCK COOLANT LEAK I BOUGHT THIS 2008 HONDA CIVIC IN WINCHESTER VA ON 1/13/2018 FRO S&W AUTO1908 VALLEY AVE WINCHESTER VA ON VALLEY AVE. THEY STATED IT HAD A NEW ENGINE THAT IT HAD BEEN REPLACED BY HONDA DUE TO BLOCK BEING REPLACED IN 2006 TO 2008 BECAUSE THE DEVELOPED A COOLANT LEAK. ON 1/16/2018 AFTER BUYING IT CHECK ENGINE LIGHT CAME ON AND GAUAGE FOR HOT/COLD WENT TO HOT. TOOK IT BACK TO S&W AFTER CALLING AS THEY INSTRUCTED ME TO. THEY STATED WAS A LOOSE WIRE AND THAT SHOULD TAKE CARE OF IT AND NOT TO WORRY IF THAT HOT/COLD THING SHOULD HOT AGAIN. HOWEVER IT HAPPENED AGAIN ON JULY 8 2018 AND MY CAR WOULD NOT START. TOOK IT TO GARAGE AND FOUND OUT HAD LEAK AND NEEDED WATER PUMP REPLACED. HOWEVER MECHANIC CALLED AND THAT WAS FIXED BUT COME TO FIND OUT ENGINE BLOCK HAD A LEAK/CRACKED AND YOU CAN SEE FROM TOP WATER POOLING. TOOK BACK TO S&W AUTO AND THEY SAID YES IT IS CRACKED AND I WOULD NEED TO TAKE TO MILLER HONDA 3985 VALLEY PIKE WINCHESTER VA MILLER HONDA WINCHESTER VA. I DID THIS AM 7/20/2018 AT 7:00 AM AND THEY WANTED TO CHARGE ME $110 TO LOOK AT IT. I WORK TWO JOBS AND DON'T HAVE THIS KIND OR MONEY TO FIX A PROBLEM THAT WAS TO BE FIXED AND WAS TOLD WAS A NEW ENGINE THAT HONDA REPLACED. MILLER HONDA JEFF CALLED AT 9:02 AM 7/20/2018 AND WAS VERY RUDE. I WANT THIS ISSUE RESOLVED IMMEDIATELY AND IT SHOULD NOT COST ME TO HAVE IT LOOKED AT ONCE AGAIN.