NHTSA Complaint #11112393 — 2007 VOLKSWAGEN PASSAT WAGON

ON 2 JULY 2018 I RECEIVED NOTICE OF THE FUEL PUMP ECM RECALL. I IMMEDIATELY WENT TO MY LOCAL DEALER AND HAD THE RECALL WORK PERFORMED - REPLACEMENT OF THE ECM, RELOCATION OF THE ECM FROM TOP OF PUMP TO REAR RIGHT WHEEL WELL. ON 7 JULY 2018, I FOLDED THE REAR SEAT DOWN TO EXPAND THE CARGO AREA OF THE VEHICLE. ON 15 JULY 2018, I RETURNED THE REAR SEAT TO SEATING POSITION. LATER THAT DAY, THE FUEL PUMP FAILED WHILE DRIVING. TOOK TO NEAREST DEALER WHO CHARGED $140 DIAG FEE TO TELL ME THE FUEL PUMP WAS BAD - WELL, DUH! THE ISSUE CORRELATES TO THE ECM BEING RECENTLY TRADED OUT. THE FUEL PUMP ITSELF WAS REPLACED 3 MONTHS EARLIER. THEY DIDN'T NOTICE THE COINCIDENCE. VWUSA MERELY PLAYED A GAME OF OPERATOR BETWEEN ME AND THE DEALER AND WAS TOTALLY IMPOTENT AND UNWILLING TO INTERVENE. IT WAS THEIR RECALL WORK THAT KILLED MY FUEL PUMP AND NOW I NEED TO PAY FOR ANOTHER PUMP? NEVER MIND INVALID DIAGNOSTICS AND FEES, AND TIME LOST.