NHTSA Complaint #11112257 — 2007 FORD EDGE

TL* TAKATA RECALL. THE CONTACT OWNED A 2007 FORD EDGE. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS STOPPED AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE DRIVER WAS ABLE TO DRIVE TO HIS RESIDENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS LATER TAKEN TO BEST FORD LINCOLN (579 AMHERST ST, NASHUA, NH 03063, (603) 889-0161) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE AIR BAG FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V024000 (AIR BAGS) AND 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED AUTOFAIR FORD IN MANCHESTER (1475 S WILLOW ST, MANCHESTER, NH 03103, (603) 634-1001) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS).