NHTSA Complaint #11112223 — 2011 BMW 1 SERIES

THE HIGH PRESSURE FUEL PUMP HAS FAILED AND BEEN REPLACED MULTIPLE TIMES. IT BEGINS WITH THE CAR TAKING MUCH LONGER TO CRANK AND START. THEN IT COMPLETELY FAILS POTENTIALLY WHILE DRIVING, CREATING A SAFETY ISSUE, OR WILL NO LONGER START. THE HPFP IS EASILY REPLACED WITH JUST 3 BOLTS HOLDING IT TO THE SIDE OF THE MOTOR. ANY COMPETENT SHOP CAN REPLACE IT IN A COUPLE HOURS AT THE MOST. THE PROBLEM IS EXACERBATED AND MADE EXTREMELY FRUSTRATING BY THE SERVICE CENTERS REFUSING TO ADDRESS THE OBVIOUS PROBLEM. INSTEAD THEY FEIGN IGNORANCE WHILE HUNDREDS OF THOUSANDS OF THESE ARE REPLACED AFTER HAVING REPLACED NUMEROUS OTHER THINGS. THESE OTHER DISTRACTIONS ARE ALL MORE TIME CONSUMING TO REPLACE AND THE ROOT DEFECTIVE HIGH PRESSURE FUEL PUMP IS THE LAST THING TO BE ADDRESSED WHEN IT SHOULD BE THE FIRST AND QUICKEST. EVERY TIME ONCE THIS HAS BEEN REPLACED, IT HAS BEEN FIXED RIGHT AWAY. IT IS OFTEN THAT IT WILL LAST FOR A FEW MONTHS OR FEW THOUSAND MILES BEFORE FAILING AGAIN. BMW NEEDS TO PROPERLY DESIGN AND REPLACE THESE DANGEROUS FAILING UNITS ON N55 AND OTHER 3.0L TURBO DIRECT INJECTION MOTORS.