NHTSA Complaint #11112221 — 2014 INFINITI QX50

TL* THE CONTACT OWNS A 2014 INFINITI QX50. THE CONTACT PURCHASED THE VEHICLE FROM INFINITI OF ORLAND PARK (8751 W 159TH ST, ORLAND PARK, IL 60462), BUT WAS INFORMED THAT SHE COULD NOT TAKE OWNERSHIP BECAUSE IT NEEDED UNKNOWN RECALL REPAIRS. THE CONTACT WAS INFORMED BY THE DEALER THAT THE RECALL REPAIRS WERE PERFORMED. WHILE DRIVING AT LOW SPEEDS, A GRINDING NOISE WAS HEARD UNDERNEATH THE DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO NOTICED THAT THE FUEL GAUGE WAS NOT OPERATING CORRECTLY. AS A RESULT, THE VEHICLE STALLED DUE TO LACK OF FUEL AND WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED FULL BODY INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS TICKETED FOR 'DRIVING AN UNSAFE VEHICLE'. THE VEHICLE WAS TOWED TO THE SAME DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE RECALL INFORMATION WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,615. *TT UPDATED 10/12/18*JB