NHTSA Complaint #11112178 — 2016 FREIGHTLINER M2

WE PURCHASED A BRAND NEW BOX TRUCK FROM I STATE TRUCK (INVER GROVE HEIGHTS, MN). THEY DOT'D THE TRUCK BEFORE WE TOOK POSSESSION OF IT. ON 11/27/17 WE WERE PULLED OVER BY A STATE TROOPER FOR A ROAD SIDE INSPECTION. WE FAILED THE INSPECTION FOR THE "REAR IMPACT GUARD." WE NOTIFIED I STATE IMMEDIATELY AND ASKED THEM TO FIX IT. THEY COULDN'T OR WOULDN'T COMPLETE THE TASK WITHIN 2 WEEKS SO WE BROUGHT IT TO ANOTHER FACILITY. I STATE SHOULD NOT SELL OR DOT TRUCKS THAT DO NOT MEET ALL DOT REQUIREMENTS. IN TRYING TO RESOLVE THIS ISSUE DIRECTLY WITH I STATE, THEY ACCUSED DELTA WASECA FOR THE ISSUE BECAUSE DELTA WASECA MANUFACTURED THE BOX AND THE LIFT GATE. IN A CONVERSATION WITH DELTA WASECA ON 6/12/18, THE DELTA WASECA REP ADMITTED THAT THEY KNOW THE DOT REQUIREMENT BUT NONE OF THEIR TRUCKS MEET IT. DELTA WASECA SHOULD NOT BE ALLOWED TO SELL OR MANUFACTURE TRUCKS THAT DO NOT MEET ALL DOT REQUIREMENTS.