NHTSA Complaint #11111946 — 2009 VOLKSWAGEN PASSAT

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE OPERATING THE VEHICLE, A VERY STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (NORTH PARK VOLKSWAGEN, 21315 INTERSTATE 10 WEST, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. ON SEVERAL OCCASIONS, THE BATTERY LOST ITS CHARGE. THE DEALER STATED THAT THE BATTERY FAILURE WAS RELATED TO THE FAILED FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, ANY OTHER DAMAGES CAUSED BY THE RECALLED PART WOULD NOT BE COVERED UNDER THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.