NHTSA Complaint #11111936 — 2012 ACURA TSX

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11111936
Vehicle 2012 ACURA TSX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 77,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I WAS DRIVING ON A SIDE STREET, ROUGHLY 25MPH WHEN MY POWER STEERING LIGHT CAME ON AND THE VEHICLE'S STEERING LOCKED UP. I PULLED OVER AND QUICKLY READ THE MANUAL, WHICH SAID TO RESTART THE CAR AND IF THE LIGHT GOES OFF, THE CAR IS OK. AFTER DOING SO, THE CAR WAS STEERING AS EXPECTED AND I WAS ABLE TO RETURN HOME SAFELY. THE CAR WAS FINE FOR 2 DAYS. THE THIRD MORNING, I AM LEAVING FOR WORK AND DRIVING ON A SIDE STREET AND THE SAME THING HAPPENED - THE LIGHT CAME ON AND THE VEHICLE'S STEERING SEIZED, EXCEPT THIS TIME RESTARTING DID NOT HELP. I TRIED SEVERAL TIMES BEFORE SUCCUMBING TO THE FACT THAT IT WAS NOT GOING TO HELP. I HAD TO LEAVE MY CAR IN THE STREET AND UBER TO WORK, WORK WITH AAA AND THE LOCAL ACURA DEALERSHIP TO GET MY CAR IN FOR REPAIR. IT WAS THE ESP THAT HAD FAILED. WITH PARTS AND LABOR THE BILL WAS $1,600. THE CAR HAS 77K MILES ON IT. THIS PART SHOULD LAST AT LEAST TO 100K, IF NOT THE LIFE TIME OF THE VEHICLE. LUCKILY FOR ME I WAS NOT ON THE HIGHWAY, OPERATING A VEHICLE WITH NO STEERING IS VERY SCARY AND VERY DANGEROUS. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE RECALLED BY ACURA BEFORE SOMEONE IS KILLED. I BOUGHT AN ACURA BECAUSE I TRUST THEM, THEIR CARS AND THEIR BRAND AND I AM INCREDIBLY DISAPPOINTED IN THEIR LACK OF CARE AND SAFETY OF THEIR CUSTOMERS.

Related Complaints for the 2012 ACURA TSX

Other ELECTRICAL SYSTEM Complaints

#11611730 Driving on the freeway. Going 65-70mph EPS (electric power steering) indicator light came on. A message was also sent...
#11603279 Check engine Transmission ABS VSA TPMS All lights went on suddenly. While I was driving suddenly all lights came ...
#11352575 THE BLUE TOOTH HAS ALWAYS BEEN SOUNDING STATICKY AND I REALIZED THAT UNDER THE STEERING WHEEL WATER FALLS THREW WHEN...
#11330034 MY EPS (ELECTRIC POWER STEERING) MODULE FAILED WHILE I WAS MERGING TO MY RIGHT ON TO THE HIGHWAY ON RAMP. I WAS UNABL...
#11328486 THE BLUETOOTH MODULE CONTINUOUSLY RUNS EVEN WHEN THE VEHICLE IS OFF/NON-OPERATIONAL. IT'S LED TO ME HAVING TO REPLACE...

Recent Complaints for the 2012 ACURA TSX

#11711549 AIR BAGS Traction control didn’t work, and the large OEM seats did not hug my body as advertised, causing bodily injury when s...
#11711549 SEATS Traction control didn’t work, and the large OEM seats did not hug my body as advertised, causing bodily injury when s...
#11711549 SERVICE BRAKES Traction control didn’t work, and the large OEM seats did not hug my body as advertised, causing bodily injury when s...
#11669981 STEERING On two occasions my college aged daughter was driving this vehicle when the steering wheel became inoperative. There ...
#11667466 STEERING 2012 Acura TSX Sportwagon: Brought car to independent mechanic who diagnosed power steering failure as requiring rep...
Check any vehicle history by VIN - Free vehicle history report