NHTSA Complaint #11111773 — 2011 CHEVROLET TRAVERSE

ANOTHER 2011 TRAVERSE WITH A TIMING CHAIN FAILURE AT 82K MILES. DRIVING HO E FROM WORK ON A BUSY ROUTE AND WITHOUT WARNING THE ENGINE STARTED MAKING HORRENDOUS NOISES AND LOST POWER ALMOST CAUSING US TO BE REAR ENDED. HAD CAR TOWED TO LOCAL MECHANIC WHO DETERMINED IT WAS THE TIMING CHAIN. HAVE OPEN CASE WITH GM (8-4399513745) BUT TOO DATE NOTHING BUT RUN AROUND. VIN IS NOT IN PARAMETERS FOR EXTENDED WARRANTY. HOW MANY TRAVERSES NEED TO FAIL BEFORE GM TAKES OWNERSHIP OF THEIR GROSS MANUFACTURING DEFECT AND MAKES THEIR CUSTOMERS WHOLE AGAIN - THIS SHOULD BE RECALLED AND A CLASS ACTION SUIT FILED. THIS HAPPENED 2 MONTHS AFTER REPLACING WATER PUMP, ALTERNATOR , BATTERY AND CRANK SHAFT SENSOR AFTER SUDDEN POWER LOSS. SOMEONE NEEDS TO HOLD GM RESPONSIBLE. THEY ARE BLAMING THE CONSUMER IN EVERY CASE AND REFUSE TO CORRECT THEIR MISTAKE. HOW MANY MORE WILL IT TAKE BEFORE SOMEONE STEPS IN AND MAKES GM DO THE RIGHT THING? IN THE MEANTIME ANOTHER CHEVY CUSTOMER LEAVING THE RANKS. I WILL LET EVERYONE WHO'S ANYONE KNOW THE TRUE GM CUSTOMER SERVICE AND COMMITMENT OR SHOULD I SAY LACK THERE OF.