NHTSA Complaint #11111740 — 2018 BMW 540I

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11111740
Vehicle	2018 BMW 540I
Component	UNKNOWN OR OTHER
Date of Incident	August 22, 2017
Date Filed	July 16, 2018
Mileage	50 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE REAR CROSS-TRAFFIC/PEDESTRIAN ALERT SYSTEM IS DYSFUNCTIONAL. I HAVE HAD TWO OTHER VEHICLES WITH THIS FEATURE AND AM QUITE FAMILIAR WITH IT. THIS VEHICLE IS INCAPABLE OF EFFECTIVELY DETECTING AND WARNING OF APPROACHING REAR TRAFFIC AND/OR (AND WORSE) PEDESTRIANS. REPEATED EFFORTS TO HAVE MY BMW DEALER ADDRESS IT HAVE BEEN FRUITLESS. BMW USA SIMPLY CIRCLES ME BACK TO THE SAME DEALER WHO IS UNABLE OR UNWILLING TO ADDRESS THE PROBLEM. THE NET RESULT IS "SAFELY TECHNOLOGY" THAT, IF RELIED UPON, HAS THE POTENTIAL TO DO MORE HARM THAN GOOD.

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