NHTSA Complaint #11111712 — 2000 BMW 528I EXTERIOR LIGHTING:HEADLIGHTS

Complaint Details

ODI Number	11111712
Vehicle	2000 BMW 528I
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	July 15, 2018
Date Filed	July 16, 2018
Mileage	198,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2000 BMW 528I. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE HIGH INTENSITY DISCHARGE HEADLIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF FUNCTIONALITY WITH THE HEADLIGHTS. BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TEXAS 75209, (972) 763-5528) WAS CONTACTED VIA VOICEMAIL REGARDING THE FAILURE. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE HEADLIGHT WAS ON FIRE. A STORE EMPLOYEE EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.

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