NHTSA Complaint #11111527 — 2013 SUBARU FORESTER

TL* THE CONTACT OWNED A 2013 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 30 MPH IN BUMPER TO BUMPER TRAFFIC, THE CHECK ENGINE INDICATOR ILLUMINATED ALONG WITH OTHER UNKNOWN INDICATORS. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT OPENED THE HOOD AND OBSERVED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED BY THE FIRE AND WAS TOWED TO A TOW YARD. THE CONTACT CALLED METROWEST SUBARU AT (508) 651-2000 (LOCATED AT 948 WORCESTER ST, NATICK, MA 01760), BUT NO ONE ANSWERED THE PHONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED. *TT