NHTSA Complaint #11111455 — 2012 KIA SORENTO

WE WERE DRIVING ON THE 10 EAST FROM CALIFORNIA HEADING HOME TO PHOENIX, AZ ON JUNE 14TH. AT APPROX. 12:30PM PST AT A CRUISING SPEED OF 75 MPH WE APPROACHED THE LONG STEP HILL AND HALF WAY UP THE HILL THE ENGINE CEASED. WE WERE DRIVING IN THE LEFT LANE AND THE RIGHT LANE HAD MANY SEMI- TRAILER TRUCKS PASSING US. LUCKILY WE WERE ABLE TO DRIFT THE SORENTO WITH NO ENGINE POWER TO THE RIGHT SIDE OF THE SAFETY SHOULDER- THIS COULD HAVE BEEN A SITUATION WITH MY WIFE, ME AND MY 11 YEAR DAUGHTER AS FATALITIES SINCE LOSING POWER UP FILL AS SEMI-TRAILER TRUCKS PASS YOU BY IS EXTREMELY DANGEROUS AND PERILOUS. WE HAD TO GET A TOW TRUCK TO TOW THE KIA TO AN INDEPENDENT MECHANIC IN BERMUDA DUNES. HIS ANALYSIS WAS THE ENGINE WOULD NOT CRANK OVER/NO SIGNS OF OVER HEATING, BATTER LEVELS IN GOOD CONDITION, AND ENGINE COMPLETELY SEIZED. WE HAD TO TOW THE SORENTO ON JUNE 15TH TO PALM SPRINGS KIA DEALERSHIP WHERE THE CAR HAS BEEN UP TO THIS REPORT'S WRITING JULY 15TH -- ONE FULL MONTH. KIA PALM SPRINGS RAN THEIR TEST AND SAID THE ENGINE DID CEASE UP BUT NO "SLUDGE" IN THE OIL HENCE NO OIL ISSUES. WHEN I ASKED FOR THE TECHNICIAN'S REPORT- MONICA AT PALM SPRINGS KIA SAID THERE WAS NO REPORT AVAILABLE FOR ME TO REVIEW.. MONICA ENTERED A " GOOD WILL SERVICE CASE" FOR ME . I HAD TO CONTACT KIA CONSUMER AFFAIRS A TOTAL OF 10 TIMES BEFORE FINALLY AN ESCALATED AFFAIR MANAGER LYLE CLARK SAID KIA MOTORS INC. WILL NOT BE OFFERING ANY ASSISTANCE IN REPLACING THE ENGINE OR ANY HELP AND THAT BASICALLY I HAVE TO TAKE UP MY CASE WITH PALM SPRINGS KIA-- WHO BY THE WAY ADVISED I CONTACT KIA CONSUMER AFFAIRS IN THE FIRST PLACE. NO OWNERSHIP, ACCOUNTABILITY OR COMPASSION BY KIA. MANY KIA ENGINES ARE CEASING AND ONE DAY FATALITIES WILL HAPPEN. NOW I HAVE A BROKEN KIA IN PALM SPRINGS AND THE TERRIBLE FEELING OF BEING DISMISSED BY KIA AND THEY ONLY WANT ME TO FIX IT SO THEY CAN GET PAID FOR THIS INDIGNITY.