NHTSA Complaint #11111281 — 2018 CHEVROLET EQUINOX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11111281
Vehicle	2018 CHEVROLET EQUINOX
Component	STRUCTURE:BODY
Date of Incident	October 7, 2017
Date Filed	July 13, 2018
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

RIGHT REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE DUE TO DEFECTIVE LATCH. THE ORIGINAL LATCH, THE FIRST REPLACEMENT LATCH AND THE SECOND REPLACEMENT LATCH DO NOT ALLOW PASSENGER TO EXIT THE VEHICLE AS THE DOOR IS STUCK SHUT. THIS IS DANGEROUS IS SOMEONE NEEDS TO EXIT THE VEHICLE QUICKLY. LOCAL CHEVY DEALERSHIP WILL REPLACE THE SECOND LATCH THIS MONTH (JULY 2018). THE PROBLEM HAPPENS WHEN THE CAR IS STATIONARY.

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