NHTSA Complaint #11111242 — 2015 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11111242
Vehicle 2015 RAM 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 40,358 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

ON MAY 29,2018. I REARENDED A SEMI TRUCK. I HAD MY FOOT ON THE BRAKE PRESSED TO THE FLOOR BUT VEHICLE WOULD NOT COME TO A COMPLETE STOP. WHEN TOWED TO COLLISION CENTER I ADDRESSED MY CONCERNS TO THEM THAT I FELT MY VEHICLE WAS DEFECTIVE DUE TO THE TRUCK MAINTAINING SPEED WHILE I WAS APPLYING BRAKES. THEY PLUGGED IT INTO SCAN TOOL AND FOUR DEFAULT CODES CAME UP. (ABS,AIRBAG,POWER STEERING,DOOR MODULE)I THEN PROCEEDED TO OPEN A CLAIM WITH DAIMLER CHRYSLER. WHAT WAS SUPPOSED TO BE THE MAIN CONCERN THAT WAS SUPPOSED TO BE INVESTIGATED WAS WHY DEFAULT CODES CAME UP & TRUCK WAS NOT STOPPING TO AVOID COLLISION. DAIMLER CHRYSLER ASSURED ME THERE THIRD PARTY INVESTIGATOR WOULD INVESTIGATE ALL THE ISSUES (ALL DEFAULT CODES). THEY WHERE SENT OUT, PLUGGED TRUCK INTO SCAN TOOL AND TOOK PICTURES. THIRD PARTY SENT MY HUSBAND & I A COPY OF WHAT THE CRASH TEST DATA WAS.BEEN CALLING THEM FOR ANSWERS SINCE MY TRUCK HAS BEEN SITTING FOR MONTH & A HALF UNTOUCHED. TO FIND OUT THAT THEY ONLY INVESTIGATED AIR BAG ISSUE & NOT OTHER VERY SERIOUS MECHANICAL SAFETY ISSUES. CLEARLY DOCUMENTED IN CRASH TEST DATA, FROM MY VEHICLE, STATES POSITIVE TORQUE TO MOTOR WITH PEDAL PRESSURE OF ACCELERATOR READING AT 0% & WHILE BRAKES WHERE BEING APPLIED. I HAVE DOCUMENTS TO PROVE MY STATEMENTS. ALSO AT TIME OF ACCIDENT MY VIN WAS NOT INCLUDED IN THE CURRENT RECALL OF CRUISE CONTROL. ON JUNE 14TH ,2018 MY HUSBAND CHECKED OUR VIN AGAIN & IT IS NOW INCLUDED IN CURRENT RECALL. AT THE TIME OF ACCIDENT MY CRUISE CONTROL WAS NOT ENGAGED. BUT THE RECALL IS DUE TO THE POWERTRAIN CONTROL MODULE OR ENGINE CONTROL MODULE NOT REMOVING POSITIVE TORQUE REQUESTS FROM THE CAN-B. IF CAN-B STOPS COMMUNICATING WITH THE ECM OR PCM. ALSO ALL OTHER DEFAULT CODES SHOULD BE INVESTIGATED LIKE THE POWER STEERING THAT PULLED TO ONE SIDE WHILE I WAS BRAKING. THEIR ARE TO MANY ISSUES WITH MY VEHICLE THAT THEY KNOW ABOUT & ARE HIDING. *BF *TR

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