NHTSA Complaint #11111054 — 2016 SUBARU OUTBACK

HAD COMPLAINED ABOUT CAR JOLTING AT STOP LIGHTS ON OCCASION IN GEAR AT FULL STOP AT LIGHTS. NO DIAGNOSIS. CHANGED GAS THINKING IT MIGHT HELP. SEEMED TO. NO DIAGNOSIS. THEN CAR JUMPED HARD BACKWARDS IN REVERSE COMING OUT OF PARKING SPACE. COULD HAVE HIT CAR BEHIND HAD WE BEEN PARALLEL PARKED INSTEAD OF ANGLE. TOOK CAR IN AND DEALER REPLACED CVT AT NO CHARGE BUT WARNED US IT WOULD CONTINUE TO JUMP IN REVERSE WITH THE NEW CVT AND IT DOES JUST AS IT DID WHEN WE TOOK IT IN. NOW WE HAVE TO REMEMBER TO GRIND DOWN ON THE BRAKE PEDAL WHEN GOING INTO REVERSE. THAT ISN'T RIGHT OR SAFE.