NHTSA Complaint #11110925 — 2018 BMW 540I
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11110925 |
| Vehicle | 2018 BMW 540I |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
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