NHTSA Complaint #11110891 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11110891
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	July 2, 2018
Date Filed	July 12, 2018
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

LUCKILY MY WIFE WAS DRIVING AT A SLOW RATE OF SPEED AND ONLY A BLOCK FROM THE HOUSE, WHEN WITH NO WARNING LOST POWER STEERING. THE DASH LIT UP WITH POWER STEERING ASSIST FAULT. AFTER RESEARCHING I FOUND MANY INSTANCES OF THIS HAPPENING AND FIRE HAVING A RECALL ON 2008-2011 FORD ESCAPES. ONCE GOING TO MY LOCAL FORD SERVICE CENTER I WAS INFORMED THAT MY VEHICLE WAS NOT ONE OF THEM. CLEARLY A SAFETY ISSUE THEY NEED TO FESS UP TO.

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