NHTSA Complaint #11110855 — 2011 FORD FUSION

I WAS DRIVING DOWN THE HIGHWAY WHEN THE POWER STEERING WENT OUT. ALARM SOUNDS WENT OFF AND POWER STEERING DEFAULT APPEARED ON THE INFO SYSTEM. HAD A HARD TIME PULLING OFF THE HIGHWAY. WHEN I REALIZED IT WAS ELECTRICAL STEERING I WENT ONLINE TO FIND A WAY TO FIX THE PROBLEM. I CHECKED THE FUSES. FUSES WERE OK. SINCE I COULD HARDLY MOVE THE STEERING WHEEL TRYING TO GET OFF THE HIGHWAY I WASN'T GOING TO RISK MY LIFE AGAIN OR MY FELLOW DRIVERS ON THE HIGHWAY BY DRIVING IT BACK HOME. I WAITED FOR MY CAR TO BE TOWED BACK HOME. YOU WOULD THINK A CAR DOING 70 MPH WOULD STILL BE SOMEWHAT EASY TO STEER RIGHT TO GET ON THE SHOULDER OF THE HIGHWAY. IT WAS NOT AND TOOK A GOOD DEAL OF MUSCLE TO TURN THE STEERING WHEEL RIGHT. IF I WAS A OLDER PERSON OR SOMEONE WEAKER THIS COULD HAVE BEEN BAD.