NHTSA Complaint #11110722 — 2017 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11110722
Vehicle	2017 TOYOTA HIGHLANDER
Component	POWER TRAIN
Date of Incident	July 9, 2018
Date Filed	July 11, 2018
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

SINCE I LEASED BY HIGHLANDER I HAVE NOTICED THAT THE CAR SHIFTS VERY HARD, SOMETIMES SPUTTERING BETWEEN 5-10MPH AND THEN ACCELERATING. DEALER REFLASHED THE COMPUTER BASED ON TECHNICAL BULLETIN TSB-0194-17. THEY HAVE NOW HAD THE CAR FOR 3 DAYS AND HAVE REPLICATED THE ISSUE AND I AM AWAITING GUIDANCE. THE VEHICLE HAS 13,000 MILES ON IT, THERE SHOULD NOT BE MAJOR TRANSMISSION ISSUES. MY COMPLAINT DOESN'T SEEM ISOLATED.

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