NHTSA Complaint #11110642 — 2013 CHEVROLET VOLT

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11110642
Vehicle 2013 CHEVROLET VOLT
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WOULD LIKE TO FILE A COMPLAIN REGARDING A "SERVICE AIR BAG" LIGHT PRESENT IN MY CAR. THE LIGHT TURNS ON SUDDENLY REGARDLESS A PASSENGER IS PRESENT OR NOT. IT HAPPENS WHEN THE CAR IS IN MOTION OR PARKED. I TOOK THE CAR TO BE INSPECTED AND THE CODES GIVEN WERE: B0081 AND B0074 (PASSENGER PRESENCE MALFUNCTION) THE TECHNICIAN EXPLAINED TO ME THAT IF THE PART WAS NOT CHANGED THE PASSENGER AIRBAG MAY NOT DEPLOY IN CASE OF AN ACCIDENT. MY CAR HAS NOT BEEN INVOLVED IN AN ACCIDENT; IT HAS NOT BEEN EXPOSED TO ANY LIQUIDS THAT MIGHT HAVE CAUSED DAMAGE. THE ESTIMATE PROVIDED AND REPAIRS WERE $980 (PART ONLY: $500) PLUS TAX. SO FAR, I WAS VERY SATISFIED WITH THE QUALITY OF THIS CAR BUT IT IS VERY DISAPPOINTING THAT SOMETHING THAT IS NOT NEGLIGENCE OF THE DRIVER IS NOT COVERED IN THE MANUFACTURING WARRANTY. UPON STUMBLING WITH THIS ISSUE I REALIZED THAT IT IS A COMMON MALFUNCTION OF THIS CAR FROM OTHER OWNERS AS WELL. I WOULD KINDLY ASK YOU TO TAKE INTO CONSIDERATION THIS ISSUE AND INVESTIGATE IT SO THAT THE COMPANY CAN ISSUE A RECALL AND CUSTOMERS NO LONGER HAVE TO CHOOSE BETWEEN A VOLUNTARY REPAIR OR NOT HAVING A PASSENGER AIRBAG IN CASE OF AN ACCIDENT IN SUCH MODERN CAR.

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