NHTSA Complaint #11110484 — 2008 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE STARTER MADE AN ABNORMAL CLICKING SOUND WHILE THE CONTACT ATTEMPED TO RESTART THE VEHICLE. THE CONTACT MADE FOUR ATTEMPTS, BUT THE VEHICLE FAILED TO START. ADDITIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO GALEANA CHRYSLER DODGE JEEP RAM (14375 S TAMIAMI TRAIL, FORT MYERS, FL 33912, (239) 481-2600) WHERE THE STARTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 159,208. THE VIN WAS NOT AVAILABLE.