NHTSA Complaint #11110329 — 2011 DODGE RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11110329
Vehicle	2011 DODGE RAM 1500
Component	SERVICE BRAKES
Date of Incident	July 9, 2018
Date Filed	July 9, 2018
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TOOK MY VEHICLE TO OUTER BANKS CHRYSLER, JEEP, DODGE,RAM AFTER MAKING APPT AND CONFIRMING THE PART WAS IN FOR THE RECALL18V-160. ADVISED IT WOULD TAKE 2.5 HOURS TO FIX. 7 HOURS LATER WHEN I CALLED TO PICK IT UP THEY ADVISED ME THE PART IS NOT YET AVAILABLE FOR MY YEAR TRUCK. WEBSITE SAYS IT IS. THEY LIED & DIDN'T FIX IT.

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