NHTSA Complaint #11109920 — 2018 RAM 2500

POWER TRAIN issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11109920
Vehicle 2018 RAM 2500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 1,592 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

OUR DODGE RAM 6.7 2500 2018, CASE, HARVEST EDITOR CAUGHT ON FIRE WITHIN A WEEK OF PURCHASE, WHILE DRIVING DOWN THE FREEWAY TOWING. AT TIME OF PURCHASE IT HAD 555 MILES ON IT, AND WE'D ONLY DRIVEN IT 3 TIME PRIOR TO THIS. WE WERE DRIVING BELOW THE SPEED LIMIT. THE TRUCK STARTING LOOSING POWER, WE SAW A LITTLE SMOKE IN THE REAR VIEW MIRROR. AS WE SLOWED THE SMOKE INCREASED. UPON LIFTING THE HOOD, TRANSMISSION FLUID WAS SQUATTING OUT ACROSS THE ENGINE PORING ON THE GROUND, FLAMES WERE MOVING ALONG THE BACK OF THE FIRE WALL. WE PUT THE FIRE OUT OURSELVES PRIOR TO THE FIRE DEPARTMENT ARRIVING. OUR INSURANCE INVESTIGATOR SAID IT WAS A WARRANTY ISSUES, DEFECTIVE TRANSMISSION LINE. HE ALSO SAID THERE WAS NO EVIDENCE TO SUPPORT ANYTHING THAT WE COULD HAVE OR MIGHT HAVE DONE. CHRYSLER'S INVESTIGATIONS REVEALED THAT IT WAS ALSO A WARRANTY ISSUE.

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