NHTSA Complaint #11109902 — 1999 FORD EXPLORER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11109902
Vehicle	1999 FORD EXPLORER
Component	SEATS
Date of Incident	June 25, 2018
Date Filed	July 6, 2018
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE TRAVELING ON HIGHWAY WAS CUT OFF BY ANOTHER VEHICLE REQUIRING ME TO HEAVILY BRAKE AND SHARPLY SWERVE TO AVERT COLLISION. BECAME IMMEDIATELY AWARE THAT HEADRESTS OF FRONT SEATS PROVIDED ABSOLUTELY NO (REPEAT NO) INJURY (E,G. WHIPLASH) PROTECTION. WHEN SITTING IN FRONT SEATS THE HEADRESTS CANNOT UNDER ANY CIRCUMSTANCES BE POSITIONED CLOSE TO THE HEAD OF THE OCCUPANT. THIS, IN TURN, PROVIDES THE PERFECT OPPORTUNITY FOR SEVERE INJURY SUCH AS "WHIPLASH" TO OCCUR. ATTEMPTS TO PURCHASE SAFER REPLACEMENT HEADRESTS FROM FORD AND OTHER AUTOMOTIVE PARTS STORES WERE UNSUCCESSFUL AS THEY WERE REPORTEDLY NEVER MANUFACTURED.

Related Complaints for the 1999 FORD EXPLORER

Other SEATS Complaints

#10817050 — December 30, 2015 — TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT PREMATURELY DETERIORATED AND...

#10513281 — May 23, 2013 — TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER'S SEAT RECLINED FARTHER THAN NORMAL. TH...

#10473620 — September 3, 2012 — SEAT BROKE ON IMPACT. *TR

#10393748 — March 30, 2011 — TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT WOULD NOT STAY IN THE UPRIGH...

#10351420 — August 24, 2010 — TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BECAME DETACHED ...

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