NHTSA Complaint #11109883 — 2009 SATURN VUE

I BOUGHT THE CAR WITH 62,301 MILES ON IT. AT 90K MILES, I'M ON MY WAY TO WORK, AND WHILE DRIVING AROUND A CURVE I NOTICED A TUG LIKE FEELING IN MY STEERING WHEEL. I THOUGHT I WAS IMAGINING IT. BESIDES OF THAT LITTLE S CURVE, IT'S A STRAIT SHOT TO WORK. I NEEDED GAS, SO I WENT TO TURN INTO THE GAS STATION AND ALMOST HIT A TRUCK PARKED THERE BECAUSE I HAD NO STEERING. I TURNED THE WHEEL A FULL 360 AND LUCKILY MANAGED A TURN ENOUGH TO MISS THE GUYS TRUCK BY INCHES (LITERALLY). IN MY COMPLETE EMBARRASSMENT, I JUMP OUT APOLOGIZING AND TOLD HIM THE ISSUE. HE STATED HE SEEN ME CRANKING THE WHEEL AND FIGURED AS MUCH AND OFFERED TO CHECK THE STEERING FLUID FOR ME. ASTOUND TO FIND THERE WAS NOTHING TO CHECK. I TOOK IT TO LACLAIRS IN CHESANING MI, AND THIS IS WHAT THE REPAIR ORDER READS : POWER STEERINGQUIT WHILE DRIVING. AND NOW STEERING BINDS AND CLUNKS AND CAN BARELY TURN, SCANNED SYSTEM, BUT NO CODES STORED, CONTACTED TECH ASSIST CENTER..UNPOWERED STEERING ASSIST MOTOR THEN STEERING MODULE. CONDITION NO DUPLICATED, REPLACED STEERING GEAR ASSEMBLY AND PERFORMED FRONT AND REAR ALIGNMENT AS NEEDED RESET FRONT AND REAR TOE. $672.33. I CHOSE THE REMANUFACTURED PART HOPING THAT WHAT EVER THE PROBLEM WAS WITH THE ORIGINAL WOULD HAVE BEEN FIXED BEFORE THEY COULD PUT IT BACK ON THE SHELF, NOW, AT 131 K MILES, ONLY 42 K MILES SINCE THAT REPAIR, THE SAME ISSUE HAS RETURNED. NOW, I HAVE TO ONCE AGAIN PAY TO HAVE IT LOOKED AT, AND ONCE AGAIN PAY FOR THE REPAIRS. I HAVE SEEN SEVERAL COMPLAINTS FROM MANY DIFFERENT YEARS FROM PEOPLE WITH THIS SAME YEAR WITH THE SAME COMPLAINT AND YET THERE HAS NOT BEEN A RECALL MADE. I LOOKED UP THE RECALL INFORMATION WHEN I FIRST HAD THIS PROBLEM AND LIKE EVERYONE ELSE MY VIN WAS NOT PART OF THE RECALL, YET MY CAR HAS THE SAME ISSUE. IT'S NOT JUST THE POWER STEERING THAT FAILED, IT WAS ALL THE STEERING. A FULL 360 TURN AND ONLY MOVED LITTLE INCHS