NHTSA Complaint #11109597 — 2012 SUBARU FORESTER

TL* THE CONTACT OWNED A 2012 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 69 MPH WITH THE CRUISE CONTROL ACTIVATED, FLAMES WERE SEEN COMING FROM UNDERNEATH THE DRIVER SIDE OF THE HOOD. THE CRUISE CONTROL INDEPENDENTLY DISENGAGED AND THE VEHICLE LOST ALL POWER. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED AN UNKNOWN RECALL REGARDING THE RELAY SYSTEM AS A POSSIBLE CAUSE OF THE FAILURE, WHICH ONLY INCLUDED TURBO BOOSTER ENGINE VEHICLES. HOWEVER, THE CONTACT'S NON-TURBO BOOSTER ENGINE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.