NHTSA Complaint #11105430 — 2016 FOREST RIVER SALEM

THE KIDDE FIRE EXTINGUISHER PROVIDED BY THE MANUFACTURER WAS THE SUBJECT OF A RECALL DUE TO POTENTIAL FAILURE TO OPERATE. THE RECALL ID REFERENCED BY THE MANUFACTURER IS 17V756. IT APPEARS THAT KIDDE HAS REPORTED THE RECALL CORRECTIVE ACTIONS COMPLETE. THEY ARE NOT. I REPORTED MY VEHICLE (A TRAVEL TRAILER) TO KIDDE IN MARCH 2018 AND HAVE YET TO RECEIVE A REPLACEMENT FOR THE RECALLED EXTINGUISHER. ON 2 JULY 2108 I WAS TOLD THAT THEY ARE NOT ABLE TO PROVIDE REPLACEMENT EXTINGUISHERS TO CUSTOMERS IN ALASKA, HAWAII, OR PUERTO RICO DUE TO SHIPPING RESTRICTIONS. THE PRODUCT WAS SOLD IN A LOCALE THAT IS PART OF THE UNITED STATES BUT KIDDE IS UNWILLING TO PROVIDE SERVICE TO THE LOCALE WHERE THEIR PRODUCT WAS SOLD.