NHTSA Complaint #11105269 — 2006 TOYOTA SEQUOIA

MY 16 YEAR OLD SON WAS LOCKED IN THE JEEP UNABLE TO GET OUT IN A 90 DEGREE WEATHER. ON JULY 1ST THE JEEP WAS PARKED ON A CITY STREET IN BRIDGEPORT NEW JERSEY. I CAME OUT THE VEHICLE THEN LOCKED THE DOOR FROM THE OUTSIDE AND HURRIED TO BRING A BAG WITH FOOD INSIDE EVEN THOUGH PASSENGERS WERE STILL EXITING THE VEHICLE. MY SON WAS NOT READY TO EXIT THE VEHICLE AND THE DOOR WAS SHUT CLOSED. LATER HE TRIED TO EXIT THE JEEP AND EVERY TIME HE TRIED TO OPEN THE JEEP DOOR, THE DOOR WOULD LOCK AND THE ALARM WHO OFF. HE DID THIS QUITE A FEW TIME AND WAS UNABLE TO EXIT THE JEEP. HE HAD TO CALL SOMEONE ON HIS CELLPHONE TO HIS AID. THIS WAS A TERRIFYING EXPERIENCE. WHY DID THIS HAPPENED? IS THIS A DEFECT? WHAT IS THE NEXT STEP THAT I HAVE TO TAKE?