NHTSA Complaint #11105216 — 2013 NISSAN VERSA

CAR SHAKES WHEN ACCELERATING ABOVE 40MPH. ENGINE SOUNDS ROUGH. HAS STALLED A COUPLE OF TIMES WHEN PARKING. I BROUGHT THE CAR IN TO HAVE 2 RECALLS FIXED. A CENTER CONSOLE MOULDING TRIM AND A CVT SOFTWARE UPGRADE. I EXPLAINED THE PROBLEM WITH THE ENGINE WHEN I BROUGHT IT IN AND WAS TOLD THAT THEY WOULD CHECK IT OUT. I WAS TOLD BY THE 1ST DEALERSHIP THAT THERE WERE NO APPARENT PROBLEMS WHILE DRIVING THE CAR. THE PROBLEM GOT WORSE IMMEDIATELY. I CALLED THE DEALERSHIP BACK AND WAS TOLD THAT THE CAR WAS NOT INSPECTED AND THAT THERE WOULD BE A $200 INSPECTION FEE. I IMMEDIATELY CALLED NISSAN CONSUMER AFFAIRS. THE CAR IS ONLY 5 YEARS OLD AND OF COURSE THE WARRANTY JUST ENDED IN FEBRUARY 2018. I TOOK THE CAR TO A 2ND DEALERSHIP AND WAS TOLD THE TRANSMISSION WAS FAILING AND GIVEN AN ESTIMATED PRICE OF A REBUILD AND A NEW TRANSMISSION. CONSUMER AFFAIRS TOLD ME THAT THE CAR NEEDS FURTHER INSPECTION TO DETERMINE WHAT IS WRONG WITH THE TRANSMISSION. THEY WILL NOT TELL ME IF THEY PLAN ON COVERING THE COST OF THIS INSPECTION. I THOUGH THE CAR WAS ALREADY INSPECTED A COUPLE OF TIMES. I'M GETTING INCONSISTENT CONFLICTING INFORMATION ABOUT WHAT I'M TOLD WAS DONE TO THE CAR AND WHAT NEEDS TO BE DONE. MEANWHILE THE CAR IS GETTING WORSE AND I STILL HAVE 3 YEARS LEFT ON THE AUTO LOAN. I'VE READ ON SEVERAL WEBSITES THAT OTHER NISSAN VERSA OWNERS ARE HAVE THE SAME PROBLEMS. I WAS TOLD BY MY CAR FRIEND THAT THEY ARE NOTORIOUS FOR TRANSMISSION PROBLEMS AT AN EARLY AGE AND BY THE 2ND NISSAN DEALERSHIP THAT THE TRANSMISSION SHOULD NOT HAVE GONE OUT SO SOON.TO SAY I'M BEYOND FRUSTRATED IS AN UNDERSTATEMENT.