NHTSA Complaint #11105111 — 2015 CHRYSLER 200

CAR WAS IN MOTION ON THE HIGHWAY. LOST POWER AND THE DASH READ "SERVICE TRANSMISSION" "SERVICE PARK BRAKE." I COULD NOT GET THE SHIFT KNOB OUT OF "D," DESPITE TURNING IT LEFT AND RIGHT. I WAS ABLE TO MANEUVER TO THE SHOULDER. ABLE TO TURN CAR OFF, AND EVENTUALLY RESTART AND PUT IN DRIVE. THIS SAME LOSS OF POWER OCCURRED 3 MORE TIMES, BEFORE IT STAYED IN DRIVE AND I WAS ABLE TO GET TO A MECHANIC. FOUND NOTHING WRONG. I READ THERE WAS AN R24 RECALL FOR CHRYSLER 200'S BUILT BETWEEN JANUARY 2014 AND SEPTEMBER 2014, CITING LOSS OF POWER AND HAVING THE SAME DISPLAY THAT I OBSERVED ON THE DASH. MY DEALER IS TELLING ME THAT MY CAR IS NOT UNDER THAT RECALL - WHICH I KNOW. HOWEVER, I TRIED TO REITERATE MY CONCERN OVER MY SAFETY OF HAVING COMPLETE LOSS OF POWER ON THE HIGHWAY AND EXPERIENCING THE SAME ISSUE AS THE R24 RECALL. I ASKED IF THEY COULD LOOK AT MY VEHICLE AS HAVING THAT SAME ISSUE AS THE RECALL, BUT I WAS TOLD THEY CANNOT. THE DEALER NEEDS TO TREAT IT AS A SEPARATE MECHANICAL FAILURE, DESPITE THIS PROBLEM BEING IDENTICAL TO THE RECALL. I EXPRESSED CONCERN FOR MY SAFETY AND MAY FAMILY'S SAFETY, AND THAT I WOULD LIKE THEM TO APPROACH THIS ISSUE WITH THE CONCERN THEY HAD WITH RECALL VEHICLES WITH THE SAME POWER FAILURE ISSUE. I DECIDED NOT TO TAKE MY VEHICLE TO THE DEALER, AS I DO NOT WANT MY POWER FAILURE PROBLEM (WITH THE EXACT SAME SYMPTOMS AS THE R24 RECALL) TO BE RUN THROUGH THE SAME DIAGNOSTIC TESTS THAT MY MECHANIC RAN IT THROUGH, TO NO AVAIL. AS WITH THE R24, I WANT THE DEALER TO FOCUS ON THE POWER DISTRIBUTION CENTER ELECTRICAL CONNECTOR. I SUSPECT THAT OTHER 2015 CHRYSLER 200 AWD DRIVE VEHICLES ARE EXPERIENCING THE SAME POWER FAILURE THAT I HAD. THANK YOU.