NHTSA Complaint #11104962 — 2005 TOYOTA 4RUNNER STRUCTURE:BODY

Complaint Details

ODI Number	11104962
Vehicle	2005 TOYOTA 4RUNNER
Component	STRUCTURE:BODY
Date of Incident	January 9, 2018
Date Filed	July 1, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE TOYOTA 4RUNNER 2005 AND WHEN I WENT TO THE DEALER TO CHANGE MY OIL I WAS TOLD THAT THE CAR HAS FRAME DAMAGE AND IT IS DANGEROUS TO DRIVE. THE CAR IS IN EXCELLENT CONDITION,BUT THIS PROBLEM WAS UNEXPECTED. I NEVER BEEN TOLD BY MY DEALER OR TOYOTA COMPANY THAT THIS IS A COMMON ISSUE FOR THIS MAKE AND THAT THERE WAS A RECALL FEW YEARS AGO FOR THIS PROBLEM. I AM NOT ABLE TO AFFORD NEW CAR AND THIS IS PUTTING A HARDSHIP ON MY FAMILY AND OUR SAFETY. I CALL TOYOTA BUT I WAS TOLD THAT THEY ARE NOT ABLE TO HELP ME IN ANY WAY. WHO CAN ASSIST IN THIS SITUATION?

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