NHTSA Complaint #11104937 — 2013 HYUNDAI AZERA

AT APPROXIMATELY 40K MILES THE AIR BAG WARNING INDICATOR CAME ON WHILE THERE WAS A CHILD PASSENGER IN THE FRONT SEAT. IT ONLY CAME ON WHEN MY 15 YEAR OLD WOULD SIT THERE AND WE WERE MOVING. I BROUGHT IT TO THE DEALER AND THE FAULT WAS RESET. THE DEALER STATED IF IT REOCCURED THEY WOULD ORDER A NEW SENSOR. IT DID REOCCUR THIS TIME WHILE TRAVELING ON THE HIGHWAY WITH A 160 LB. 5'5 MAN IN THE PASSENGER SEAT, AND THE DEALER WAS NOTIFIED. I WAS TOLD THAT WHEN THE PART CAME IN THEY WOULD CALL. THE DEALER NEVER CALLED. DUE TO LACK OF TIME ON MY PART I DID NOT FOLLOW UP FOR TWO YEARS AND THE LIGHT WAS ON THE ENTIRE TIME. WHEN I DID GO BACK THE DEALER STARTED THAT WAS TO LONG AGO AND NOW THE PART IS NO LONGER UNDER WARRANTY DESPITE BEING DOCUMENTED AS BAD WHILE IT WAS STILL UNDER WARRANTY. NOW WHILE SEARCHING FOR A PART ONLINE I FOUND THAT THIS IS A KNOWN ISSUE AND THE WAS A RECALL FOR THIS. WHY DON'T THE DEALER FIX IT?