NHTSA Complaint #11104597 — 2010 TOYOTA HIGHLANDER

POOR INTERMEDIATE STEERING SHAFT ASSEMBLY! POPPING NOISE WITH CLUNKING FEEL IN STEERING WHEEL WHEN TURNING AT SLOW SPEEDS AND HITTING BUMPS. BEGAN AROUND 60,000 MILES AND HAS PROGRESSIVELY GOTTEN WORSE (NOW AT ABOUT 102,000 MILES) TOOK IN AT ONSET AND TOLD IT'S THE INTERMEDIATE STEERING SHAFT ASSEMBLY. AS IT'S GETTING WORSE, IT'S STARTING TO FEEL VERY UNSAFE. THIS LOOKS TO BE A VERY FREQUENT ISSUE WHEN LOOKING INTO IT ONLINE. DON'T UNDERSTAND HOW THIS IS NOT A RECALL! MY FAMILY IS TRUSTING TOYOTA AND NHTSA TO MAKE CORRECT DECISIONS FOR OUR SAFETY!