NHTSA Complaint #11104595 — 2006 MITSUBISHI LANCER

WE RECEIVED A RECALL NOTICE FOR OUR 2006 MITSUBISHI LANCER. WE NO LONGER HAVE THE ORIGINAL WARRANTY THAT CAME WITH THIS CAR AT THE TIME OF PURCHASE. I HAVE TALKED TO MITSUBISHI RECALL CENTER ABOUT THIS VERY DANGEROUS AIRBAG THAT HAS ALREADY KILLED 23 PEOPLE: UNFORTUNATELY, THERE IS NOT A DEALERSHIP WHERE I LIVE, SO ACCORDING TO THE MITSUBISHI CASE WORKER ONE OF US WOULD HAVE TO DRIVE TO THE DEALERSHIP IN ORLAND CA: WHICH IS APPROXIMATELY 5 HOURS AWAY/ THIS CAR HAS 130,000 MILES ON IT AND CAN HEAR A TAPPING NOISE WHEN FIRST STARTING. BECAUSE OF THIS NOISE, MY HUSBAND FEELS THIS CAR MAY BREAK DOWN ON THE WAY TO THIS DEALERSHIP. MY HUSBAND ALSO HAS A HARD TIME GETTING TIME OFF, "DUE TO THE NATURE OF HIS JOB," AND I HAVE ANXIETY AND AM AFRAID TO DRIVE THIS CAR. I ALSO HAVE A HARD TIME DRIVING LONG DISTANCES DUE TO A TORN MENISCUS THAT I HAD SURGERY FOR IN FEBRUARY OF 2017. UNFORTUNATELY, I AM STILL HAVING PROBLEMS WITH THIS KNEE AND AM CURRENTLY STILL ON DISABILITY FROM THIS INJURY. THIS I HAVE RELATED TO THE MITSUBISHI CASE MANAGER WHO WAS ASSIGNED TO US. SHE SAID THAT ALL SHE CAN DO FOR US IS GIVE US $100.00 FOR THE COST OF GAS AND SHE DID NOT OFFER ANY OTHER SOLUTIONS, EVEN AFTER I EXPLAINED THE ABOVE TO HER. ARE WE REALLY STUCK WITH THIS OFFER? CAN YOU HELP US WITH THIS? DOES. I CAN'T BELIEVE THAT THEY CAN GET AWAY WITH MAKING PEOPLE TAKE A RISK TO FIX. THEY ARE PLAYING RUSSIAN ROULETTE WITH OUR LIVES. SINCERELY, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR