NHTSA Complaint #11104442 — 2011 CHEVROLET TRAVERSE

WHILE DRIVING DOWN THE INTERSTATE I ATTEMPTED TO PASS A VEHICLE AT 70 MPH WHEN SUDDENLY THE VEHICLE LOST ALL POWER. I WAS NOT ABLE TO GET TO THE RIGHT LANE SO I HAD NO CHOICE BUT TO PULL OFF TO THE LEFT WHERE I WAS BEING PASSED BY VEHICLES GOING 70 PLUS MPH NEXT TO A CEMENT BARRIER. THE VEHICLE WOULDN'T RESTART OR GIVE ANY INDICATION OF DOING SO. AFTER HAVING IT TOWED TO THE LOCAL CHEVY DEALER I WAS TOLD THAT THE TIMING CHAIN BUSTED AND SEIZED UP THE ENGINE. I CONTACTED CHEVY AND THEY STATED SINCE THE VEHICLE HAS 129400 MOLES ON IT THERE WAS NOTHING THEY COULD DO ABOUT IT BECAUSE IT WAS OUT OF WARRANTY. THEY STATED THEY HAD NO COMPLAINTS OF THIS BEING A PROBLEM BUT THAT CONTRADICTS WHAT MULTIPLE CHEVY DEALERS HAVE TOLD ME. THE ENGINE IN THE 2011 CHEVY TRAVERSE IS APPARENTLY KNOWN TO HAVE THIS PROBLEM SO THE ENGINES ARE HARD TO FIND. UPON FURTHER RESEARCH I FOUND MULTIPLE SITES WHERE CUSTOMERS HAVE ALSO STATED THE SAME PROBLEM. THIS VEHICLE SEATS 7 PASSENGERS. WHILE I WAS ALONE ON THIS PARTICULAR DATE IT IS NOT ALWAYS THE CASE. I COULD HAVE HAD MY FAMILY WITH AND MAY NOT HAVE BEEN ABLE TO PULL TO SAFETY (AS SCARRY AS IT WAS BEING STRANDED ON A FOUR LANE INTERSTATE). CHEVY FAILS TO ACKNOWLEDGE THAT THIS IS NOT ONLY A MECHANICAL ISSUE BUT ALSO A HUGE SAFETY CONCERN. THIS IS NOT A TWO SEATER ECONOMY VEHICLE BUT A 7 SEATER FAMILY VEHICLE.