NHTSA Complaint #11104253 — 2016 SUBARU WRX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11104253
Vehicle	2016 SUBARU WRX
Component	ELECTRICAL SYSTEM
Date of Incident	May 8, 2018
Date Filed	June 27, 2018
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2016 SUBARU WRX. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE CRUISE CONTROL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO SUBARU OF JACKSONVILLE (10800 ATLANTIC BLVD, JACKSONVILLE, FL 32225) FOR THE FAILURES AT LEAST THREE TIMES AND THE ELECTRICAL SYSTEM WAS SERVICED, BUT THE FAILURES PERSISTED. THE DEALER STATED THAT THE SENSOR FAILURE WAS DUE TO A FAULTY COMPUTER SYSTEM THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED. THE FAILURE MILEAGE WAS 36,000.

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