NHTSA Complaint #11104122 — 2009 NISSAN CUBE STEERING

Complaint Details

ODI Number	11104122
Vehicle	2009 NISSAN CUBE
Component	STEERING
Date of Incident	June 24, 2018
Date Filed	June 26, 2018
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

THE STEERING LOCK COLUMN UNIT IN MY 2009 NISSAN CUBE FAILED, DISABLING THE CAR FROM STARTING, AND PUTTING ME AT RISK AS I WAS STUCK IN A LOCATION AWAY FROM MY HOME, AND UNABLE TO START MY CAR. MY CAR WAS PARKED ON A CITY STREET. I COULD UNLOCK AND LOCK THE VEHICLE, BUT I COULD NOT START THE CAR USING MY INTELLIGENT KEY. IT WAS TOWED TO A NISSAN DEALERSHIP IN NEWPORT, RI WHERE I AM BEING CHARGED $814.00 IN PARTS AND LABOR TO REPLACE A PART THAT NISSAN HAS ACKNOWLEDGED IS FAULTY NOT ONLY IN THE CUBE, BUT ALSO IN THE ALTIMA. WHEN I CALLED NISSAN CONSUMER AFFAIRS, THEY SAID THERE IS NO CURRENT RECALL CAMPAIGN AND DUE TO THE AGE OF THE CAR THERE WAS NOTHING THEY WILL DO. CONSUMER AFFAIRS CASE NUMBER IS 31941337.

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