NHTSA Complaint #11104025 — 2015 HYUNDAI GENESIS

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11104025
Vehicle	2015 HYUNDAI GENESIS
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	November 16, 2017
Date Filed	June 26, 2018
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THIS CAR LOSES CONTROL ON ICE COVERED ROADS, AND HAS HAPPENED NUMEROUS TIMES. THE CAR APPEARS TO BE OVER CORRECTING WHEN ROADS ARE ICE COVERED. THE REAREND OF THE CAR BEGINS TO SLIP FROM SIDE-TO-SIDE BEGINNING AT SPEEDS OF AROUND 40/45 MPH. THE PROBLEM IS, IT DOES NOT HAPPEN ALL THE TIME. IT IS LIKE THERE IS SOMETHING WRONG WITH A STABILITY MODULE OR SOMETHING. DEALER SAY THERE IS NOTHING THEY CAN DO UNLESS THEY CAN RECREATE THE PROBLEM. A VERY SCARY SITUATION WHEN IT OCCURS.

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