NHTSA Complaint #11104021 — 2014 CHEVROLET CAPTIVA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number 11104021
Vehicle 2014 CHEVROLET CAPTIVA
Component STRUCTURE:BODY:DOOR
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE THE VEHICLE WAS STATIONARY, THE INTERIOR FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FRACTURED IN HALF AND EXPOSED A JAGGED, SHARP EDGE. DICK SMITH CHEVROLET OF MONCKS CORNER (1601 US-5,2 MONCKS CORNER, SC 29461) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DOOR HANDLES WERE "VERY USEABLE PARTS". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 70,000.

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