NHTSA Complaint #11104019 — 2001 FORD WINDSTAR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT DISCOVERED THAT THE REAR WHEELS WERE BENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT CLAMPS WERE PLACED ON THE AXLE IN 2015. THE VEHICLE WAS TOWED TO QUALITY AUTO MALL (55 STATE RT 17, RUTHERFORD, NJ 07070, (201) 935-2400) WHERE THE FAILURE WAS DIAGNOSED AS A FRACTURED AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 195,000. THE VIN WAS NOT AVAILABLE.