NHTSA Complaint #11103987 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND IMMEDIATELY RESTARTED. THE FAILURE RECURRED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE ERROR CODE: P068A (COMPUTER COMMUNICATION ERROR) WAS LOCATED. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS TAKEN TO FAMILY FORD OF ENFIELD (860-745-1111, 65 HAZARD AVE, ENFIELD, CT 06062), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, BUT WAS ADVISED TO CALL THE DEALER IF THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.