NHTSA Complaint #11103978 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE LOW COOLANT INDICATOR ILLUMINATED AND THE HIGH ENGINE WARNING INDICATOR RANDOMLY ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND RESTARTED THE VEHICLE AFTER WAITING A FEW MINUTES. THE VEHICLE WAS TAKEN TO AUTONATION FORD LITTLETON (8252 S BROADWAY, LITTLETON, CO 80122, (303) 578-6106), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT LEVEL SENSOR ASSEMBLY AND COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.