NHTSA Complaint #11103736 — 2018 BUICK REGAL

SERVICE BRAKES issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	11103736
Vehicle	2018 BUICK REGAL
Component	SERVICE BRAKES
Date of Incident	June 17, 2018
Date Filed	June 25, 2018
Mileage	169 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2018 BUICK REGAL. THE CONTACT PURCHASED THE VEHICLE IN FEBRUARY OF 2018, BUT DID NOT OBTAIN IT UNTIL JUNE 15, 2018. WHILE IN A DRIVE-THRU LINE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE LURCHED FORWARD AND CRASHED INTO A POLE. THE FRONT DRIVER SIDE FENDER, BUMPER, AND HEADLIGHT WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND REFERRED THE CONTACT TO AN AUTHORIZED BUICK BODY SHOP FOR THE DAMAGES. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 169. *TT

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