NHTSA Complaint #11103538 — 2009 FORD TAURUS X

STEERING SUDDENLY BECOMES VERY DIFFICULT LIKE THE POWER STEERING FAILED. IT INTERMITTENTLY HAS POWER ASSIST AND THE FLUID LEVEL IS GOOD. I WAS TOLD THIS A WELL KNOWN PROBLEM THAT IS MORE COMMON IN THE 2008 MODEL. DIAGNOSIS INDICATED THE RACK AND PINION AND/OR GEARBOX IS BAD. IT'S A VERY DANGEROUS SITUATION WHEN IT SUDDENLY CANNOT BE CONTROLLED. THE FIRST TIME, I WAS AT AN INTERSECTION MAKING A LEFT TURN GOING 15 MPH WHEN I WAS COMPLETING THE TURN, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO STRAIGHTEN OUT DIRECTION OF TRAVEL FORCING ME BRAKE HARD TO PREVENT GOING INTO HEAD-ON TRAFFIC UNTIL I COULD FORCE THE WHEEL BACK. NOW, IT HAS LIMITED INTERMITTENT POWER ASSIST GOING THROUGH THE FULL STEERING RANGE.